FAQs and Tutorials

Yes, browsing and finding businesses on Mudiera is completely free for customers — no account or payment needed to search.

Use the search bar or Discover page and filter by category and location. Mudiera shows Muslim-owned and halal-conscious shops, services, restaurants, and events near you across the UK.

Businesses can apply for admin-approved trust badges (such as halal-certified or verified identity), which show as a checkmark on their profile. We never fabricate ratings or badges — what you see is only what's been reviewed.

Yes, many businesses accept bookings, reservations, and event sign-ups directly on their Mudiera profile with real-time availability.

Payments are processed through Stripe, a regulated payment provider used by millions of businesses worldwide. Mudiera never stores your card details.

Contact the business first to resolve it directly. If you can't reach an agreement, Mudiera provides a dispute process for package plans and orders — see our Refund Policy for details.

You'll need a free account to message a business, book an appointment, or place an order, so you can track the conversation and any bookings in one place.

Listing is free and stays free — no setup fee, no monthly minimum. You only pay a small percentage when you actually get paid through the platform.

Payments go through Stripe directly to your bank account. Mudiera never holds your money — funds move to you, minus the platform fee, on Stripe's normal payout schedule.

Yes. Businesses can start on the free plan and upgrade to Mudiera Pro when they're ready for lower fees and extra tools.

Mudiera Pro lowers your transaction fee and adds time-saving tools like automated customer replies, booking management, and a CRM that tracks every enquiry as a lead — built for business owners who don't have hours to spend on admin.

For bespoke work like weddings or events, you can send a client a line-itemed plan with a deposit and balance payment, plus a checklist and a way to resolve disagreements without losing the booking.

Yes. Your Studio dashboard brings products, events, bookings, careers, and messaging into one place instead of separate logins for each.

Yes. We only process the data needed to run the platform, and you have the right to access, export, or delete your data at any time — see our Privacy Policy for full details.

Use the tutorial blog links below to follow onboarding and optimization guides.